Thequestionsfamiliesaskus.

Most families don’t need a referral to book — you can reach out directly. A GP or paediatrician referral is only needed if you’re using Medicare-funded items like a Mental Health Care Plan or Chronic Disease Management plan, or if your funder asks for one.

We support children from birth through to adolescence. Whether your little one is just starting to crawl, or your teenager is finding daily life tricky, we’ll meet them where they are.

The first session is a relaxed conversation. We get to know your child, hear what’s been on your mind, and explore your goals together — no pressure, just space to share, observe, and start mapping a way forward.

Yes — we work with self-managed and plan-managed NDIS participants. Just let us know your plan type when you book and we’ll handle invoicing through your nominated channel.

If your child has a referral under a Mental Health Care Plan, Chronic Disease Management plan, or one of the eligible Medicare programs, you can claim a rebate on each session. We’re happy to walk you through what’s available before your first appointment.

Most major private health funds cover occupational therapy under their extras cover. Rebates vary by fund and level of cover, so it’s worth checking with your insurer before booking — we’ll provide an itemised receipt for every session.

Therapy works best where life happens, so we deliver sessions where it makes the most sense for your child — at home, school, kindy, or out in the community. We’ll talk through the best fit during onboarding.

Deeply. We treat parents and carers as partners — sharing what we notice, learning what works at home, and building strategies you can keep using long after sessions wrap up. Therapy is a team effort.

Yes. We celebrate neurodiversity and support each child as they are — focused on strengths, wellbeing and meaningful participation, never on ‘fixing’ how they think or experience the world.